Last updated: August 2026
Introduction
This Privacy Policy explains how Xuxun, a digital sourcing and computer integrated systems design practice developed by Xuxun and operated under Jingzhou Xuxun Trading Co., Ltd., collects, uses, stores, and protects information when you visit this website or engage with our services. We are committed to treating your information with care and to explaining our practices in plain language that you can act on.
We understand that businesses share operational details, contact information, and commercial expectations with us in the course of requesting quotations or placing orders. Protecting that information is central to the trust our clients place in us, and this policy describes the specific steps we take to honour that trust.
By using this website, you acknowledge that you have read this policy. If you do not agree with any part of the practices described here, you may stop using the website and contact us to request that we delete any information you have shared. We encourage you to review this page whenever you plan to provide personal details so that you remain aware of how we handle them.
Who We Are
This website is operated by Jingzhou Xuxun Trading Co., Ltd., a company engaged in computer systems design and related services, along with cross-border product sourcing and distribution. The developer of the website is Xuxun, who acts on behalf of the company to deliver digital systems and sourcing workflows.
Our registered business address is Room 402, Gate 1, Building 2, Fukang Community, No. 59, Wangjia Fifth Lane, Douhudi Town, Gongan County, Jingzhou - 434300, China. For the purposes of data protection law, the company acts as the controller of the personal information processed through this website.
You can reach our team by email at office@xuxun.autos or by telephone at +19342846986. We respond to privacy enquiries in English and aim to acknowledge every request within one business day.
Scope of This Policy
This policy applies to information we collect through the website located at www.xuxun.autos, through email messages you send to us, and through any forms, enquiries, or service requests you submit. It does not apply to third party websites that may be linked from this website, even if we mention those services by name.
The policy also covers information collected in the course of our normal business activities, such as details exchanged while negotiating a quotation, coordinating a shipment, or resolving an after-sales issue. Where a separate written agreement between us and a business client addresses data handling, that agreement may supplement this policy, and the more specific terms will govern in the event of any conflict.
If you are an employee or contractor of the company, or if you apply for a role with us, separate notices may apply to information collected in those contexts. This policy also does not cover information that is already lawfully available to the public, such as business registration details.
Information We Collect
We collect several categories of information depending on how you interact with us. Personal information means any information that can identify you directly or indirectly.
Contact information includes your name, email address, telephone number, company name, job title, and country. We collect this when you submit a contact form, request a quote, or write to us by email.
Transactional information includes details about products you enquire about, order quantities, delivery destinations, packaging requirements, and correspondence related to a quotation or shipment. This helps us prepare accurate responses and manage logistics across borders.
Technical information includes your IP address, browser type, device type, operating system, referring pages, and the pages you view. We collect this through server logs and analytics in an aggregated form wherever possible, and we treat it as personal information only where it can reasonably be linked to you.
We do not collect sensitive categories of data such as health records, government identification numbers, or financial account credentials, and we ask that you not include such details in messages you send to us.
How We Collect Information
We collect information directly from you when you fill in a form, send us an email, call us, or otherwise communicate with our team. We only request the details that are reasonably necessary to respond to your enquiry or to perform the service you have requested.
We also collect technical information automatically when you browse the website. This automatic collection uses standard technologies such as server logs, cookies, and similar mechanisms described later in this policy. These technologies do not require you to enter any personal details, and they are used primarily to keep the website secure and to understand how visitors move through it.
We do not purchase lists of personal information from data brokers, we do not engage in cross-site tracking for advertising purposes, and we do not collect information about you from social media profiles without your involvement.
How We Use Your Information
We use your information for the following purposes. First, we use contact details to respond to enquiries, prepare quotations, and provide customer support. Second, we use transactional details to process orders, arrange dispatch, coordinate customs documentation, and manage after-sales service.
We use technical information to operate the website, measure its performance, prevent misuse, and improve the way content is organised. This helps us understand which parts of the site are most useful so that we can make the experience clearer for every visitor.
We may also use your email address to send you information about services we believe are relevant to your enquiry, but only where you have indicated interest or where the law permits, and you may opt out at any time by replying to the message or contacting us directly.
We do not sell your personal information to third parties, and we do not use automated decision making that produces legal effects for you without human review.
Legal Bases for Processing
Where data protection law requires a legal basis, we rely on the following grounds. Performance of a contract covers processing needed to prepare a quotation, fulfil an order, or provide a service you requested. Legitimate interests cover operating the website, improving our services, and maintaining security, provided those interests do not override your rights and freedoms.
Consent covers processing where you have given us clear permission, such as subscribing to updates. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. Legal obligation covers processing required to comply with accounting, tax, or regulatory duties.
When we process information on the basis of legitimate interests, we balance our interests against the potential impact on you and take steps to minimise the information used. If you would like to understand how we reached that balance in a particular case, you may contact us and we will explain our reasoning.
Third Party Services and Disclosure
We share personal information only in limited circumstances. We may share data with service providers who help us host the website, process payments, ship goods, or provide analytics, and we require those providers to use the data only to perform their function for us and to keep it confidential.
We may also disclose information where required by law, or in good faith where disclosure is necessary to protect our rights, your safety, or the safety of others. This includes responding to valid legal process from courts or regulators in the jurisdictions where we operate.
If the company is involved in a merger or acquisition, information may be transferred as part of that transaction, and we will notify you before your data becomes subject to a different policy. We do not otherwise rent, sell, or trade your personal information with any third party for their own marketing purposes.
Data Retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer period is required or permitted by law. Enquiry records are generally kept for the time needed to complete the enquiry and any follow-up, after which they are deleted or anonymised.
Records related to completed orders may be retained for the period required to satisfy accounting, customs, and tax obligations. This period can extend for several years depending on the relevant rules in the countries involved in the transaction.
When information is no longer needed, we delete it securely or aggregate it so that it can no longer identify you. We periodically review the information we hold to ensure that we do not retain anything longer than is reasonably justified.
Data Security
We apply reasonable technical and organisational measures to protect the information we hold against accidental loss, unauthorised access, alteration, and disclosure. These measures include access controls, secure transmission protocols, encrypted communications, and periodic review of our systems and processes.
Access to personal information within our organisation is limited to team members who need it to perform their duties, and those team members are bound by confidentiality obligations. We also maintain procedures for detecting and responding to any suspected security incident involving personal data.
No method of transmission over the internet or of electronic storage is completely secure, and we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us immediately using the details at the end of this policy.
We also encourage you to protect your own devices and accounts by using strong passwords, keeping software up to date, and being cautious about unsolicited messages that claim to come from us. We will never ask you to send account passwords or full payment card details through this website.
Your Rights and Choices
Depending on where you are located, you may have rights to access the personal information we hold about you, to correct inaccurate details, to request deletion, to restrict or object to processing, and to receive a copy of your data in a portable format.
You may also withdraw consent where we rely on it, and you may lodge a complaint with a data protection authority in your region. To exercise any of these rights, contact us using the details below. We will respond within the time frame required by applicable law and may ask you to verify your identity before completing a request.
We will not discriminate against you for exercising any privacy right, and we will continue to provide the same quality of service to clients who choose to limit how their information is used, to the extent that those choices do not prevent us from performing the service itself.
Privacy for Children
This website is intended for business users and is not directed to children under the age of sixteen. We do not knowingly collect personal information from children, and we do not market our services to minors.
If you believe a child has provided information to us, please contact us and we will take steps to delete that information promptly. If we become aware that we have collected information from a child without verified parental consent, we will remove it from our records as quickly as possible.
International Data Transfers
The company is based in China, and the website may be hosted on infrastructure located in other countries. When we transfer personal information across borders, we take steps to ensure that appropriate safeguards are in place to protect the data in accordance with this policy and applicable law.
Because our sourcing work naturally spans multiple regions, information about an order may need to be shared between our team, suppliers, and carriers in different countries in order to complete the transaction. We limit such sharing to what is necessary and rely on contractual safeguards where required.
By using this website and submitting your information, you understand that your information may be processed in countries that may have different data protection rules from your own.
Links to Other Websites
This website may contain links to websites operated by third parties, including suppliers, carriers, and logistics providers. Clicking those links will take you away from this website, and those third party sites are governed by their own privacy policies and practices.
We are not responsible for the content, security, or privacy practices of any third party website, and we encourage you to review the privacy policy of every site you visit before sharing personal information. The presence of a link does not imply that we endorse the linked website or its operators, and we make no representation about the accuracy of information found on those sites.
If you arrive at this website through a link on another site, the operator of that site may have collected information about your visit, and that collection is governed by the privacy policy of the site you came from rather than this policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will revise the date at the top of this page and, where appropriate, provide a more prominent notice.
We encourage you to review this page periodically so that you remain aware of how we handle your information. Your continued use of the website after changes take effect means that you accept the updated policy. If a change would materially affect the way we use information we already hold, we will take reasonable steps to bring it to your attention.
How to Contact Us
If you have questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us using the details below. We welcome questions about data handling and will respond in plain, clear language.
Jingzhou Xuxun Trading Co., Ltd.
Room 402, Gate 1, Building 2, Fukang Community, No. 59, Wangjia Fifth Lane, Douhudi Town, Gongan County, Jingzhou - 434300, China
Email: office@xuxun.autos
Phone: +19342846986